My Role: Supervision of internal and external processes in the field of service desk, IT infrastructures and systems administration. Realisation of implementation projects and IT systems improvements. Change management in information systems. Representing IT functions during audits. Budget management.
Delivery Team: Internal Team
Architecture: CRM, POS, IoT
Tech Stack: Microsoft SQL, OLAP, SSIS, SSAS, SSRS, PowerBI, VMware, GIT
Methodology: Agile